Home Care Optimization

Mappost home care optimization software helps care providers turn their visits and team into optimized daily schedules in seconds

home care optimization mappost
Background objects

Mappost home care optimization builds your daily schedules for you. It takes the visits that need doing and the caregivers available, assigns each visit to the right person, and sequences those visits into efficient routes. Mappost produces a full district schedule in seconds to minutes. You can even reoptimize during the day when incidents come up.

You provide information on your team and your visits, and Mappost does the planning. For each employee that means their shift length, start and end locations, skills, transport mode, any individual productivity or travel-speed differences. For each visit it means its location, the duration and time window, whether it is a double visit or a heavy visit, and any preferences or anti-preferences for particular caregivers, including primary and secondary caregiver assignment. Already proven in live home care operations in Scandinavia.

Home Care Optimization, Tuned to Your Priorities

There is rarely a single right schedule in home care, so Mappost lets you decide what to optimize for. You can push the solver toward continuity of care, toward the shortest total working and travel time, or toward a different priority, and compare the trade-offs each choice produces. A single run can also mix transport modes across the team, scheduling caregivers on foot, by bike, and by car together rather than treating them as separate problems.

Why Choose Mappost Home Care Optimization?

A complete home care solution. Skills, time windows, visit durations, double visits, heavy visits, shift lengths, caregiver preferences and anti-preferences are all solved together, not handled as separate steps or add-ons.

Schedules ready in seconds to minutes. You can optimize a full district fast enough to replan on demand. If a visit comes in, a caregiver calls in sick, or a roster changes, you just run it again.

Tunable to your goals. Optimize toward continuity, toward the lowest total time, or toward a balance you set, and see what each priority costs and saves.

Adaptable to how you work. Use the full web and app solution, or integrate the optimization API on its own — you send the requests and receive optimized schedules, and keep your own field app and visualization on your side.

 

What the Solution Does

Every visit assigned to a caregiver with the right skills, within its time window and for its full duration

Double visits scheduled so two caregivers arrive together

Heavy visits reflected in workload and distributed evenly across the team

Primary and secondary caregiver preferences honored, and anti-preferences avoided

Transport modes mixed across the team – car, bike and foot scheduled simultaneously

Per-employee shift lengths, start and end locations, productivity and travel speeds taken into account

Parking and transfer times calculated accurately for each employee and mode of transport

Tasks restricted to specific employees where only certain people can perform them

Optimization tuned toward continuity, total time, or a balance you choose

Road network and travel times based on continuously updated OpenStreetMap data or a network of your choice

When there are not enough resources, the lowest-priority visits can be left unassigned rather than forcing an unworkable schedule

Deploy as a full web and app solution, or integrate the optimization API only and handle the field app and visualization on your side

Reports and statistics on:

Visit coverage and any unassigned visits

Travel time, distance and idle time

Workload and utilization per caregiver

Deviations from plan (if used together with mobile app)

What Should You Expect When Working With Us?

1

Understanding your operations

Read more

We go through your current planning process, data and constraints with the people who run it day to day, so we know exactly what your schedules have to account for.
2

A demo on your own data

Read more

We can run your real visits and team through the optimizer and review the results with you, so you can see the schedules and the potential before committing.
3

A rollout that fits your pace

Read more

We agree an implementation plan around your capacity and your integrations, and move step by step at your pace.
4

Working alongside your team

Read more

We support coordinators and field staff directly as they start using the system, so it fits into daily work instead of disrupting it.
5

Integration with your systems

Read more

We connect the optimization to your existing scheduling, rostering and patient systems, either through the full solution or the API.
6

Support after go-live

Read more

We stay involved once you are live to keep schedules running well and to adjust as your service changes.
Background objects

See What Mappost Can Do for Your Home Care Schedules