Postal and Courier Route Planning & Delivery Optimization

From nationwide postal networks to a courier fleet's last mile – planned, optimized and proven in one system

delivery optimization
Background objects

Mappost is a route planning optimisation and work task management system for postal and courier operations. It plans fixed routes (stable rounds, replanned only when tasks change) and variable routes (built fresh each day from incoming orders) – with simultaneous pickup and delivery, unlimited time windows, vehicle capacities, driver working time regulations, and regional assignment of tasks by address or postal code. One system covers the full pickup-delivery process cycle, from order intake to confirmed handover.

Integrated with your parcel, ERP and CRM systems for automated data exchange in real time – with barcode scanning, customer signatures, remote delivery confirmation and photo documentation – Mappost gives you control of resources and costs across the whole last mile.

delivery optimization
Mappost delivery optimization

Plans That Survive Reality: Re-Planning, Delays and Same-Day Changes

When parcels aren’t loaded, customers aren’t home or traffic breaks the plan, your dispatchers stay in control: they re-plan routes and arrival times get recalculated in minutes – spotting delays early, reassigning tasks between couriers, and cutting empty kilometres. Deliveries, collections, proof of delivery and the entire scheduling process run from one solution, freeing your time for the business.

+20%

Operations Efficiency

-40%

Planning Costs

-40%

Planning Time

Why Choose Mappost Postal and Courier Delivery Optimization Software?

We have over 6 years of experience working with postal operators and courier companies managing entire delivery networks, from motorised couriers to pedestrian postmen

Our team knows postal reality hands-on: delivery volumes, registered items, capacity balancing across couriers, and the daily gap between planned and actually loaded parcels

Complex projects in different legislative and business environments across Europe have shaped our expertise

We provide documented APIs and custom real-time integrations, automation of planning and dispatch, and full accountability – every task’s status, position and proof, live

Key Features for Postal and Courier Route Planning

Route optimization of large-scale postal and courier volumes based on all incoming orders, real-life and business constraints, vehicle volume restrictions, driver working time regulations, and much more

Complex multi-solution and multi-user planning, including simultaneous Pickup & Delivery tasks and capacity balancing across couriers

Customized, automated real-time integrations to your business systems – ERP, CRM, BI, DWH, parcel processing and IoT solutions

Real-time digital fleet tracking and control, with calculated arrival times per address and delay warnings

On-the-go route adjustments and re-planning based on the newest data – including rescheduling routes at loading when parcels weren't taken

Mobile Android application for:

Task assignment and route navigation – guiding any substitute courier through an unfamiliar route on day one

Parcel barcode scanning

Instructions for couriers: gate codes and keys, customer contact information, time windows, customer notes, parcel annotations

A problem catalog for recording issues at each stop in two taps (unsuccessful delivery with reason, comments, photos) – with postponed tasks restartable later in the route

Customer signature collection and information for remote delivery confirmation (SMS), providing a digital trail for dispute resolution

Automatic bill of lading and delivery document creation with signatures, timestamps and delivery information

Reports and statistics regarding:

Task fulfillment and visual route control: departure time, visit time per customer, distance, delays, expected corrected visit times

Delivery status and proof of successful delivery – first and last kilometre visible in real time

Deviations from the plan – planned vs. actually driven routes (GPS)

Background objects

Want Even More Than the Above?

Discover advanced features for postal network planning

Logo

Mappost models countless scenarios for data-driven decisions. The system integrates your data — active orders, vehicle capacities and constraints, driver availability, working hours — and calculates optimal simultaneous pickup and delivery routes from multiple depots, considering the resources at each location. Logistics managers choose the best variant and see the critical details: which depots to use, where vehicles park, and the delivery plan for each address — efficient service across geographically dispersed areas, up to entire countries.

Logo

Mappost solves the address-data challenge. Routes are built on precisely geolocated addresses from national address registries; unstructured, free-text addresses are validated and matched automatically, wrongly placed points corrected on the map – so new customers join routes smoothly from day one.

Logo

Redesign your delivery network when volumes shift. Recalculate delivery districts, route counts and depot placement for a region or the whole country – comparing variants by cost, kilometres and staffing – and plan across walking, bicycle, e-cart and driving modes.

What Should You Expect When Working With Us?

1

Attention to your needs

Read more

We start by deep-diving into your operation: route structures and volumes per task category, address data quality, parcel systems, working time rules, and how dispatchers, couriers and customer service work today. We assess your delivery flow from every perspective and determine the best solution based on our postal logistics expertise.
2

A free demo project

Read more

After gathering the necessary data, we can create a proof-of-concept: we analyze and optimize up to four of your real delivery routes and review the results with you – concrete kilometres, hours and capacity findings – so you can invest in route optimization with confidence.
3

A customized implementation plan

Read more

We develop an implementation plan matched to your organization's absorption capacity and integrations – typically piloting selected routes or one region first, adjusting with your team, then scaling stepwise across structural units without disrupting daily deliveries.
4

Collaboration with your employees

Read more

Our team offers shadow support – riding along on routes, working sessions with dispatchers, train-the-trainer programs – helping managers, couriers and postmen understand the system and use it to their benefit, joining your company's daily activities until it sticks.
5

Bespoke solutions

Read more

We tailor Mappost to your postal specifics: task categories and service times, fixed-route weekday rules, integration with parcel processing, ERP, CRM and data warehouses, and your document and confirmation flows. A secure, GDPR-compliant solution that digitizes real operations with complete real-time control and visibility.
6

Outstanding support

Read more

After go-live we stay: SLA-based support with defined response times, expert consultations on route and network questions, regular no-downtime releases, and continuous development throughout the contract – a long-term partner, not a one-time vendor.
Background objects

Fewer Empty Kilometres, Reliable Arrival Times, Proof of Every Delivery – With Mappost