Vending Machine Route Planning Software

Telemetry-driven servicing and replenishment routes – so every operator visits the right machines on the right day, despite the industry's daily unpredictability

Mappost plans machine servicing routes for vending operators: restocking, inspections, technical alerts and planned maintenance in one optimized daily plan. The system integrates telemetry and transaction platforms such as Nayax – machine lists, sales data and per-machine replenishment pick lists flow in automatically, are matched with your warehouse and ERP data, and become optimized next-day routes for every available operator. Routes already planned are supplemented and today's routes adjust when new alerts, orders or cancellations arrive – automatically or with one click.

With smart prediction algorithms and geospatial analysis, Mappost continuously checks stock levels and combines them with route data, GPS positions and visiting costs to anticipate restocking in the most cost-efficient way. If today's route passes near machines that will predictably need service within days, they're included now – workload permitting – instead of triggering a separate trip later. Dynamic routes replace traditional fixed rounds, saving hundreds of unnecessary kilometres every time stock alerts fire.

One System for Fixed and Ad Hoc Visits – Across Regions, Warehouses and Countries

Mappost handles fixed service schedules and ad hoc, telemetry-triggered visits in one plan – with multi-warehouse and multi-parking support for operators serving broad regions or entire countries. Customers report higher profitability and digitalization: fewer kilometres, less driving time, better stock control and higher product availability with less human error – machines that are full when your customers reach them, and happier host locations.

Why Choose Mappost

Our vending expertise comes from years of daily operations with major international operators, including the leading self-service coffee and snack operator in the Baltics

We understand both sides of every machine: the operator’s costs per visit and the host location’s service agreements, access conditions and expectations

Mappost integrates with your ERP, CRM, warehouse and BI systems and with vending telemetry platforms (Nayax-type) – machine data, pick lists and sales flow in automatically, task results flow back, in a fully digitalized, transparent process

We are a long-term partner: subscription-based, continuously developed, with client-specific adaptations maintained and supported throughout the contract

Key Features for Vending Machine Servicing and Replenishment

Automated, customizable route optimization for vending machine logistics – restocking, technical alerts, planned maintenance and product deliveries in one plan, based on geography, driving time, customer priority, machine access, service windows at host locations, and field staff skills and qualifications

Self-adjusting visit and service times per location, depending on machine parameters and location specifics (a lobby machine and a factory canteen take different time)

Automated stock correction and calendar-based substitutability

Live route adjustments for technical alerts and unexpected delays during route execution

Automated product orders using integrated data flows from field staff to warehouse

Periodical tasks (cleaning, inspections, meter readings) included automatically on customizable criteria

Equalized workloads across operators – fair distribution of visits, kilometres and heavy tasks

Fully automated task assignment for operators and technicians based on personalized settings – any substitute operator can service any route on day one, guided by the mobile app

Reports and statistics regarding:

Planning and visual route control: departure time, service time per machine, distance, delays, expected corrected visit times

Real-time analytics on route progress and machine servicing

Task fulfillment reports per operator, machine, region and period

Deviations from the plan – planned vs. actually driven, with export to Excel or your BI tool

What Should You Expect When Working With Us?

1

Attention to your needs

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We start by deep-diving into your operation: machine park and telemetry setup, warehouses and picking process, service agreements per location, and how your dispatchers and operators plan today. We assess every step of your vending flow and agree on the best solution based on our industry experience.
2

A customized implementation plan

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We develop an implementation plan matched to your organization's pace and absorption capacity – typically starting with one region as a pilot, adjusting with your team, then rolling out region by region and country by country, without disrupting daily servicing.
3

Support in data gathering and exchange

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We assist with data gathering, exchange and integration – telemetry platforms, ERP, warehouse and DWH – building efficient, automated data flows (typically synchronized daily and on demand) so all planning data is current and the software adapts flexibly to future requirements.
4

Intelligence insights

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We help you turn machine and sales data into decisions: which locations are profitable to serve at which frequency, where visits can be merged, what each route actually costs – automating route planning, task assignments, orders and substitutions on top of that intelligence.
5

Bespoke solutions

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We customize Mappost to your specifics: your product categories and pick-list logic, transaction and task management systems, data warehouse and reporting needs. You get a secure, GDPR-compliant solution that digitizes real operations – with complete control over ongoing processes and updated map data across your markets.
6

Outstanding support

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After go-live we stay: defined support hours and response times, training of your key users, regular releases without downtime, and continuous development throughout the subscription – a partner for years, not a software handover.
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Fewer Kilometres per Refill, Fuller Machines, Fair Workloads – Scale Your Vending Business With Mappost